Software Delivery Policy

Software Delivery Policy

Tecforten Technologies Pvt. Ltd.

Effective Date: 20/02/2026

Tecforten Technologies Pvt. Ltd. (“Company”, “we”, “our”, or “us”) provides custom software development, web applications, mobile applications, SaaS solutions, and IT consulting services. This Software Delivery Policy outlines the terms, timelines, and conditions under which software products and digital services are delivered to clients.

By engaging our services, you agree to this policy.

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1. Scope of Software Delivery

Our software delivery includes, but is not limited to:

• Custom software applications
• Web and mobile applications
• Website development and deployment
• Software modules, APIs, and integrations
• Maintenance updates and enhancements

Delivery may be made in phases, milestones, or final deployment, depending on the project agreement.

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2. Delivery Method

Software and related deliverables may be provided through:

• Secure cloud servers
• Email or secure download links
• Version control repositories (e.g., Git)
• Live server deployment or hosting environment
• Client-provided infrastructure

Delivery mode will be defined in the project proposal or agreement.

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3. Delivery Timeline

• Delivery timelines are shared during project onboarding
• Timelines depend on project scope, complexity, and client approvals
• Any delay caused due to lack of client inputs, approvals, or third-party dependencies will extend the delivery timeline accordingly
• Revised timelines will be communicated in writing

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4. Client Responsibilities

To ensure timely delivery, the client must:

• Provide complete project requirements and documentation
• Share timely feedback and approvals
• Provide content, credentials, and access where required
• Ensure availability of a single point of contact

Delays caused by the client may impact the delivery schedule.

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5. Review & Acceptance

• Delivered software will be provided for review and testing
• The client must report issues or changes within the agreed review period
• If no response is received within the review period, the delivery will be considered accepted
• Minor bug fixes are covered as per the agreement

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6. Revisions & Change Requests

• Any request beyond the agreed scope will be treated as a change request
• Change requests may affect delivery timelines and pricing
• Additional costs will be communicated and approved before implementation

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7. Source Code & Ownership

• Source code ownership and access will be governed by the project agreement
• Full source code may be delivered upon completion of payment (if applicable)
• Tecforten Technologies Pvt. Ltd. may retain rights to reusable components unless stated otherwise

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8. Deployment & Go-Live

• Deployment assistance may be included or charged separately
• Final deployment requires client approval
• Post-deployment support is provided as per the support or maintenance agreement

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9. Security & Confidentiality

We follow standard industry practices to ensure secure software delivery. However, final responsibility for production server security lies with the client unless otherwise agreed.

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10. Limitations

• We are not responsible for issues arising from third-party services, hosting providers, or client-managed environments
• Compatibility with future updates of third-party software cannot be guaranteed

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11. Policy Updates

Tecforten Technologies Pvt. Ltd. reserves the right to modify this Software Delivery Policy at any time. Updates will be posted on this page with a revised effective date.

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12. Contact Information

For software delivery queries, contact:

Tecforten Technologies Pvt. Ltd.
📧 Email: info@tecforten.com
📞 Phone: +91 78499 44709
📍 Address: Office No. 402, E-56, Vijay Block, Laxmi Nagar, Delhi – 110092, India